Thank you in advance for wearing a face covering when visiting our stores




From Friday 24th July, it will be mandatory by law for all customers to wear a face covering when shopping in retail environments across England. It is also recommended, but not mandatory, that retail colleagues wear face coverings. The wearing of face coverings must not be used as an alternative to other precautions such as social distancing, hand hygiene and respiratory hygiene.
 
Please read the following information before making a trip to our garden centres:
 
  • Please remember to bring your face covering with you and wear it when you enter our stores for everyone’s safety.
 
  • You do not need to wear your face covering when you eat and drink in our restaurants but you will need to wear a face covering when you leave these areas and walk around our stores.
 
  • If you have a medical reason why you cannot wear a face covering, then please let our Greeter know at each of our store entrances.
 
  • Our colleagues inside our stores will be wearing a face covering unless they are behind a screen and service points.
 
  • Our Food at Webbs restaurant colleagues will either be wearing a face covering or visor when working inside our restaurants – except for our colleagues serving customers outside in our restaurant garden at Wychbold.
 
  • Our colleagues working in our outdoor areas are not required to wear a face covering but will wear one when moving to areas inside our stores.
 
  • All our colleagues will have a face covering on them at all times should they need to wear one when moving around areas inside our stores and restaurants.
 
Here at Webbs, we take the safety of our customers and colleagues seriously and in addition to our face covering policy, we will continue with regular handwashing, cleaning of all areas and respecting social distancing.
 
Thank you for your support and understanding and we wish you a pleasant and safe shopping experience when you come to our garden centres.