We are pleased to say that all our Webbs Garden Centres at Wychbold, West Hagley and Cheltenham remain open along with other retailers providing essential goods and services. Our customers and teams are our top priority and we will continue with our usual safety measures to make you feel comfortable if visiting our centres. You can find more details on the government website here.

Our current opening hours are as follows:

Wychbold store:
Mon - Fri, 9:00am - 8:00pm
Sat, 9:00am - 6:00pm
Sun, 10:00am - 4:30pm*

West Hagley & Cheltenham stores:
Mon - Sat, 9:00am - 6:00pm
Sun, 10:00am - 4:30pm*

*On Sunday's our Restaurants are open from 10:00am, no purchases in the main garden centre until 10:30am. Our entrance doors close at 4:30pm with 30 minutes shopping up time until 5:00pm.


Covid-19 health and safety measures include:

  • Customer numbers will be limited to stores at any one time and will be managed at entrance points. This may result in customers having to queue externally to gain entrance to the stores at certain times of day.

  • We have now lifted our 2 people per household limit but please remain sensible and respect social distancing from our other customers.  

  • All customers and colleagues should keep 2 metres apart. Signage and floor markings are in place to help.

  • Antibacterial stations and trolley/basket cleaning points will be provided at store entrances and throughout the stores.

  • All customer tills and department advice desks have been fitted with perspex screens to protect customers and colleagues.

  • Contactless payment limits have been increased and all transactions should be paid for by chip and pin or contactless whenever possible. We are not currently accepting cash as payment in our stores.

  • Please be advised that the indoor Children's play areas within our Restaurant's and Cafe's are currently also not available. Our outdoor play area at our Wychbold store remains open.


Priority access to our stores:
Customer numbers in-store are currently limited at any one time and are managed at entrance points. Very occasionally this may result in customers having to queue externally to gain entrance to our stores at peak times. During colder months, we know that queuing may become harder for some of our customers – during this time we are happy to offer our elderly and vulnerable customers priority access into our stores. On arrival at our store entrance, please approach our greeter who will then assist you to an alternative entrance. Can’t locate our greeter? Please call our stores (See store numbers below) and a member of our team will meet you outside – alternatively, call any of our stores prior to your arrival and we can arrange safe entry to the store for you without the need to queue.

  • Wychbold: 01527 860 000

  • West Hagley: 01562 700 511

  • Cheltenham: 01242 672 560
     

Please click here for more information, FAQ's and our Covid-19 Risk Assessment.

From all of our extended family at Webbs Garden Centres - we thank you for your patience and continued loyal custom.