WEBBS CUSTOMER SERVICE TEAM ARE HERE TO HELP...

ONLINE SALES:

Have an outstanding order?
We are working through all outstanding orders to ensure deliveries are achieved within our slightly extended estimated time frames of 3-5 working days for parcel deliveries and 5-21 working days for bulky goods or pallet deliveries.

If you have recently placed an order with us, you will receive notifications from our courier service updating you on the tracking information of your order once it has been picked and prepared for dispatch. If there are any issues with your order we will contact you direct by phone or email.

At this very busy and uncertain time, we thank you for your custom and patience whilst we process your order and politely request that you only contact us regarding the whereabouts of your order if it has exceeded our estimated time frames listed above.

Where possible Webbs will aim to respond to your enquiries within 24 hours.


For other enquiries:
customerservices@webbs.co.uk
01527 860 000
Or in writing to:
The Webshop Manager
Webbs,
Wychbold,
Droitwich Spa,
Worcs, WR9 0DG
 

WEBBS, WYCHBOLD:

For all enquiries:
customerservices@webbs.co.uk
01527 860 000
Or in writing to:
Customer Service Manager,
Webbs,
Wychbold,
Droitwich Spa,
Worcs,
WR9 0DG

WEBBS, WEST HAGLEY:

For all enquiries:
customerservices@webbs.co.uk
01562 700 511
Or in writing to:
Customer Services Manager,
Webbs,
Kidderminster Road South,
West Hagley,
Stourbridge,
West Midlands,
DY9 0JB

WEBBS, Cheltenham:

For all enquiries:
customerservices@webbs.co.uk
01242 672 560
Or in writing to:
Customer Services Manager,
Webbs,
Evesham Road,
Cheltenham,
GL50 4SJ


Wherever possible Webbs will reply to emails within 24 hours. For urgent enquiries please telephone on 01527 860 000.