Webbs Garden Centres is proud to share our recent awards through the Great Place to Work™ scheme. These are fantastic achievements for all the teams that work at Webbs and are justified recognition of collective spirit, dedication and hard work. Promoting a healthy workplace culture through, trust, pride and camaraderie is at the heart of how we work and how we strive to delight our customers. 
 

Webbs is an award-winning garden centre retailer with three stores and a growing eCommerce business. We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Top 25 Best UK Workplace 2021, Best UK Workplace for Women and Excellence in Wellbeing awards.

NURSERY MANAGER

WEBBS, WYCHBOLD
We’re looking for a Nursery Manager to ensure the newly established nursery at our Wychbold site, produces environmentally sustainable garden centre quality plants that will drive not only sales but also horticultural credibility across our award winning stores and our ecommerce website. You will be responsible for growing a wide range of crops from premium seasonal bedding to perennials and shrubs.

KEY RESPONSIBILITIES
  • Growing Top Quality Nursery Stock
  • Line management of growing, despatch and potting teams ensuring right resource is in the right place to meet seasonal requirements and to budget
  • Procurement of production materials to meet forecast potting of young plants such as peat free compost, recyclable plant pots and feeds & crop protection materials
  • Overseeing deliveries of young plant material and ensuring deliveries are quality controlled and paperwork in order, passing any anomalies on to Asst Plant Buyer
  • Overseeing weekly programme of plant maintenance in place at all times to ensure preventative crop protection & crop management in place for best quality plants for garden centre market at their seasonal peak
  • Commitment to environmentally sustainable growing practices such as use of peat free compost, integrated pest management & sustainable water use
  • Leading weekly crop walks for Asst Plant Buyer & Plant Category Manager
  • To innovative and collaborative with Plant Buying Teams when looking at new crop opportunities
  • Developing People, Site & Systems for stock quality & efficiency gain
  • Working with Head of HR in developing annual people plan to ensure training in most current crop management practice & lean process
  • Recruiting team colleagues as required to meet seasonal peaks and conducting performance reviews and disciplinaries as required
  • Working with Asst Plant Buyer to ensure stock control systems are kept up to date including quarterly stock takes
  • Ensuring growing structures & irrigation systems are maintained to ensure best growing environments
  •  Work with Exec Chairman on site design & technology investment to ensure maximum efficiency & lean practice
Ensuring a safe working environment for colleagues at all times
  • Work with Head of Estates to ensure all areas of Nursery Operations remain a safe place to work & that department health & safety responsibilities are adhered to at all times
  • Regularly update Southalls Health & Safety programme with required training, risk assessments, & accident information
  • Ensure all production machinery and vehicles are maintained to a high standard with regular service patterns
PERSON SPECIFICATION
  • Good experience of growing a wide range of quality garden centre standard stock from bedding to hardy nursery stock
  • IT literate in Office & strong working knowledge of exel a must. Tech savvy a major plus.
  • Strong leadership skills with the capacity to listen and respond and proven management experience
  • Strong coaching skills. You must be able to give feedback to ensure common ways of working.
  • Good working knowledge of irrigation & sand filter systems, modern potting machines & an up to date spray licence
  • Commitment to working sustainably and within Webbs Environmental values
JOB DETAILS
  • Location: Wychbold Onsite Nursery, WR9 0DG
  • Flexible working options – peak seasonal hours with some weekend working & reduced off season hours
  • Standard working week 39.5 hours
  • 25% Colleague discount on most categories from plants, gardening, furniture, clothing & food. 50% Colleague discount in our restaurants
  • Holiday Entitlement 33 days inclusive of bank holidays
  • Generous Pension & Healthcare schemes
  • Salary range £28 - 35K DOE with discretionary company profit share at financial year end
TEAM LEADER (HOME & LIFESTYLES)
WEBBS, WYCHBOLD
We're looking for an experienced Team Leader to join our Home and Lifestyle team to support the Home & Lifestyle Manager with organising a team, helping with rotas, general administration, delegating tasks, resolving escalated customer queries and ensuring the furniture and seasonal department runs smoothly on a day to day basis. This is also a hands-on role providing excellent customer service and demonstrating strong sales skills.

You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.

You'll display our products with attention to detail and will create inspirational visual merchandising displays.

Good IT and administration skills are also important as you'll be using our systems to process customer orders and keep our stock inventory up to date.

This is a full time and permanent position, working 39.5 hours, on average, over a 2 week rota. This involves working 4 weekdays plus every alternate weekends.

Our reward package includes a generous Webbs discount, life insurance, Company pension scheme and discretionary profit share annual bonus. Uniform is provided and we have plenty of free on-site parking.  

If you're customer focused with great organisational skills and relevant retail experience, then we'd love to hear from you. 
 
CUSTOMER SERVICES ASSISTANT (ZERO HOURS)
WEBBS, WYCHBOLD
We're looking for enthusiastic and customer focused individuals to join our Tills and Car Park team on a zero hours contract.

We pride ourselves on our excellent customer service so you will be friendly and helpful, going out of your way to create that all important first and last impression for customers completing their purchases. 

This role will involve ensuring the car park runs efficiently with trolleys available in the right place for our customers. Manual handling will be involved as you will be moving trolleys and helping customers to their cars with their shopping.

This busy and varied role may also involve working on our Tills, cash handling and processing card payments and vouchers.

Retail or other customer facing experience is preferred but full training will be given to the right candidate.

Our reward package includes a generous Webbs discount. Uniform is provided and we have plenty of free on-site parking. Please note that Webbs is a no smoking company.

HOSPITALITY TEAM MEMBER (ZERO HOURS)
WEBBS, WYCHBOLD
We are looking for Hospitality Team Members to join our friendly Food and Hospitality team on a zero hours basis. Hours will vary each week depending on business needs including peak times. We'd like to hear from candidates who are available to work weekdays, weekends and bank holidays.

Varied duties include:
  • Greeting our guests, taking contact details and showing them to their seats
  • Providing friendly and efficient table service including checking in with our customers
  • serving barista style drinks
  • Serving hot and cold food, including breakfasts, salads, cakes, sandwiches, hot menu options and afternoon teas
  • Taking payments
  • Table clearing and housekeeping to keep food hygiene standards high.
The successful candidates will take pride in providing exceptional customer service and will ideally have customer facing experience gained in a similar environment. Food hygiene knowledge and allergen awareness would be advantageous but full training will be given.

We offer a friendly working environment with great benefits including a generous colleague discount and free car parking on site.

Please state your availability when applying.

GARDEN CENTRE TEAM LEADER (PLANTS)
WEBBS, WYCHBOLD
We are looking for a full time and permanent Team Leader to join our Garden Plants team to support the Horticulture Manager and Assistant Manager.

We're looking for an enthusiastic, positive individual with great horticultural knowledge and strong customer service skills who can lead the team whilst also rolling up their sleeves where needed. Webbs will provide full training and career development opportunities to the right candidate.

This is a busy and hands-on role with tasks including:
  • Lead and motivate the team, sharing information to keep everyone up to date and engaged including planning and lead team briefs
  • Role model exceptional customer service and sales skills and coach others to deliver the same
  • Provide sound advice and guidance to customers to help them choose and look after plants
  • Link sales to ensure customers have everything they need to complete their projects
  • Receiving and checking in plant deliveries, including use of mobile technology to manage stock items on our EPOS/ERP system
  • Merchandising stock in line with Company guidelines - either colour blocking or inspirational displays
  • Watering, pruning and checking for pests and diseases
  • Housekeeping to ensure high standards of presentation and health and safety
  • Resolving minor customer or people issues, escalating to the Horticulture Manager and/or HR Manager as appropriate
  • After experience and training, the role may evolve to include administering the HR/payroll system, ordering stock and other management level duties
  • Oversee promotional signage and pricing
  • Help to induct and coach new team members
  • Conduct probation reviews and return to work interviews
  • Resolve customer complaints by telephone and email in line with customer service procedures.
Demonstrable horticultural knowledge is essential for this role. We're also looking for relevant customer facing experience ideally gained within a similar environment, as well as the ability to work efficiently with IT systems to manage stock accordingly.

The successful candidate will have great customer service and sales skills. You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.

You'll have a passion for horticulture ideally supported by an RHS or equivalent qualification. If you have knowledge and interest and would like to learn more then we will be happy to fund training for you to gain a formal RHS qualification under our Webbs Specialist Training Guarantee.

Good IT and admin skills are also important as you'll be using our systems to keep our stock inventory up to date.

This is a full time and permanent position, working 39.5 hours on average over a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days).

Our reward package includes a generous Webbs discount, life insurance, Company pension scheme and discretionary profit share annual bonus. Uniform is provided and we have plenty of free on-site parking. 
 
CHEF
WEBBS, WYCHBOLD
We have a fantastic opportunity for an experienced Chef to join our hospitality team at our Wychbold garden centre restaurant.
 
The role involves producing a range of menu items from scratch using fresh, local and seasonal ingredients. We serve hot breakfasts and lunches to order plus hot snacks throughout the day. As a Chef you will ensure that food quality and presentation is high, inputting into and delivering a seasonally changing menu, using locally sourced, fresh ingredients.
 
You will work closely with the Restaurant Manager and Group Executive Chef and a small kitchen team to ensure the smooth running of the Wychbold restaurant, whilst also working in a hands-on capacity, setting the pace and food quality standards.
 
The successful candidate will have a passion for good food and service combined with experience of working in a fast-paced kitchen. Technical cooking skills are essential as is food safety awareness.
 
This is a full time permanent role with a good work life balance.  Working 39.5 hours per week to include alternate weekends, with no antisocial/evening hours or split shifts.
 
We offer a negotiable salary dependent on skills and experience with a generous benefits package including colleague discounts, life insurance, pension scheme, discretionary profit share bonus scheme and free parking.
 
If you'd like to join the Webbs team then please apply with your CV
 
FOOD HALL TEAM MEMBER (FTC 39.5 AND ZERO HOURS)
WEBBS, WYCHBOLD
We are looking for 3 real foodies to join our Food Hall.  One working permanent 39.5 hours per week, one working 39.5 on a fixed term contract until January 2023 and another working zero hours.

Following training you could work in all areas of the food hall, including our bakery, cheese, deli and gelato counters.

Food hygiene knowledge and allergen awareness would be advantageous but mandatory training will be provided as part of our induction programme.
 
The role will involve providing excellent customer service, serving and operating tills and merchandising stock to high standards.
 
We offer generous benefits package including colleague discounts, pension scheme, discretionary profit share bonus scheme, free uniform and free parking.
 
If you'd like to join the Webbs team then please apply with your CV stating which role you are interested in.
 
ASSISTANT STORE MANAGER
WEBBS, WEST HAGLEY
We have a rare and exciting opportunity for an Assistant Store Manager to join the Webbs team. You will be supporting the Site Operations Manager in ensuring the smooth day to day running of the West Hagley Store, including duty manager responsibilities.
This is a varied and challenging role with wide-ranging duties including:
  • Assist with achieving sales, service and profit margin targets and effectively running the store in the managers absence
  • Promote high level of retail standards, ensuring signage is accurate and seasonal displays are turned round in a timely manner
  • Interviews for new candidates, liaise with HR regarding recruitment and new starters; staff reviews and development
  • Where needed, supporting the team operationally with stock management, customer service
  • Ensuring the centre is on brand, well-stocked with inspirational, shoppable displays and accurate POS
  • Administering systems accurately, including our time and attendance and EPOS systems
  • Assist with investigatory procedures by carrying out meetings, witnessing meetings and making notes
  • Responding to escalated customer complaints by email/letter/telephone
  • Ensure all store processes and procedures are followed and deliver follow up training if required
  • Conducting return to work interviews, ensuring all colleague are fit to work and understand their absence on the department
To be successful in this role you will need to demonstrate a strong track record of achieving sales and effectively managing people in a retail setting, ideally in a similar environment. A passion for horticulture would be a distinct advantage. We are looking for:
  • Collaborative team player
  • Customer focused
  • Able to learn new processes and systems quickly
  • Excellent interpersonal and relationship building skills
  • Consultative and diplomatic
  • Open to ideas and suggestions from others
  • Professionalism, positivity, patience, resilience and enthusiasm
  • Effective verbal and written communication skills
  • Accuracy and numeracy
  • IT literacy
  • Well organised and driven to meet multiple deadlines
We provide a competitive base salary and access to our annual profit share bonus scheme, as well as life insurance, company pension contribution, generous colleague discount and private health insurance (after successful completion of 6 month probation). Uniform is provided and there is plenty of free on-site parking.

This is a full time and permanent position, working 39.5 hours on average over a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days).
 
GARDEN CENTRE TEAM LEADER
WEBBS, WEST HAGLEY
We are seeking a full time and permanent Garden Centre Team Leader. 

We're looking for an enthusiastic, positive individual with great retail/furniture knowledge and strong customer service skills who can lead the team whilst also rolling up their sleeves where needed. Webbs will provide full training and career development opportunities to the right candidate.  This is a busy and hands-on role with tasks including:
  • Lead and motivate the team, sharing information to keep everyone up to date and engaged including planning and lead team briefs
  • Role model exceptional customer service and sales skills and coach others to deliver the same
  • Provide sound advice and guidance to customers to help them choose and look after plants
  • Link sales to ensure customers have everything they need to complete their projects
  • Receiving and checking in deliveries, including use of mobile technology to manage stock items on our EPOS/ERP system
  • Merchandising stock in line with Company guidelines - either colour blocking or inspirational displays
  • Housekeeping to ensure high standards of presentation and health and safety
  • Resolving minor customer or people issues, escalating to appropriate manager
  • After experience and training, the role may evolve to include administering the HR/payroll system, ordering stock and other management level duties
  • Oversee promotional signage and pricing
  • Help to induct and coach new team members
  • Conduct probation reviews and return to work interviews
  • Resolve customer complaints by telephone and email in line with customer service procedures.
Demonstrable retail/furniture knowledge is essential for this role. We're also looking for relevant customer facing experience ideally gained within a similar environment, as well as the ability to work efficiently with IT systems to manage stock accordingly.

The successful candidate will have great customer service and sales skills. You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.

Good IT and admin skills are also important as you'll be using our systems to keep our stock inventory up to date.

This is a full time and permanent position, working 39.5 hours on average over a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days).

Our reward package includes a generous Webbs discount, life insurance, Company pension scheme and discretionary profit share annual bonus. Uniform is provided and we have plenty of free on-site parking. Please note that Webbs is a no smoking company.

If you'd like to join our fun, friendly Webbs team then please apply by no later than 30 June 2022.
 
GARDEN CENTRE TEAM MEMBER (INDOORS)
WEBBS, WEST HAGLEY
We're looking for an experienced retail person to join our indoor garden centre team. All of our team multi-task, working across the centre on various tasks such as greeting customers, customer service, sales, stock management, merchandising, till operation and housekeeping.
 
The successful candidate will have great customer service and sales skills. You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.
 
You'll display our retail products with attention to detail around pricing and signage.
 
Good IT and admin skills are also important as you'll be using our systems to keep our stock inventory up to date.
 
This is a full time and permanent position, working 39.5 hours on average over a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days).
 
Our reward package includes a generous Webbs discount, life insurance and Company pension scheme. Uniform is provided and we have plenty of free on-site parking. Please note that Webbs is a no smoking company.
 
ROVING CHEF
WEBBS, ALL STORES
Are you looking for a new challenge?  Are you a genuine foodie with a passion for fresh food? 

We’re looking for a creative, flexible and talented Roving Chef, ideally based in the Midlands/Cotswold area to support our existing garden centres.

We provide a competitive base salary that rewards your skill and experience, access to our annual profit share bonus scheme, life insurance, company pension scheme and generous colleague discount. Uniform is provided and there is plenty of free on-site parking.

As an experienced chef you will have a passion for innovation, a good head for business and will be experienced in working with existing teams to support them in achieving their goals.

You may have experience as a Sous Chef, Line Cook, Chef, or have specialised in pastry, however all-round kitchen experience in the hospitality sector within a similar, premium fresh food environment is essential.

This is a full time role, working 39.5 hours per week (no evenings), and it provides an excellent opportunity for you to develop a rewarding career.

For us, it’s all about consistently serving exciting, high quality fresh food in a busy and high volume environment and so you’ll need to have the ability to multi task, plan ahead and keep a cool head.

KITCHEN ASSISTANT (ZERO HOURS)
WEBBS, WEST HAGLEY
We have a fantastic opportunity for an experienced Chef to join our hospitality team at our recently refurbished West Hagley garden centre restaurant.

The role involves producing a range of menu items from scratch using fresh, local and seasonal ingredients. We serve hot breakfasts and lunches to order plus hot snacks throughout the day. As a Chef you will ensure that food quality and presentation is high, inputting into and delivering a seasonally changing menu, using locally sourced, fresh ingredients.

You will work closely with the Restaurant Manager and a small kitchen team to ensure the smooth running of the West Hagley restaurant, whilst also working in a hands-on capacity, setting the pace and food quality standards.

The successful candidate will have a passion for good food and service combined with experience of working in a fast-paced kitchen. Technical cooking skills are essential as is food safety awareness.

This is a zero hours role to include working weekends. There are no antisocial hours, nights or split shifts.

We offer a friendly working environment with great benefits including, Chef whites, a generous colleague discount and free car parking on site.

GARDEN CENTRE TEAM MEMBER (ZERO HOURS)
WEBBS, CHELTENHAM

We're looking for a Garden Centre Team Member, to work semi-regular hours all year round, in our Cheltenham retail team.  It's mainly working shifts at the weekend but with flexibility to work during the week as required. 

This position will be based within the outdoor plant area over the summer season therefore an interest in and knowledge of horticulture is essential. The successful candidate will also work inside the garden centre as required and particularly over Sept-Jan when they will be supporting Christmas merchandising and indoor retail.

The successful candidate will have great customer service and sales skills. You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.

This is a zero hours position with hours available at weekends, and occasional work within the week to cover holidays and help at peak times.

Our reward package includes a generous Webbs discount and Company pension scheme. Uniform is provided and we have plenty of free on-site parking. Please note that Webbs is a no smoking company.

KITCHEN ASSISTANT (39.5 HOURS & ZERO HOURS)

WEBBS, CHELTENHAM
We're looking for 2 Kitchen Assistants with relevant kitchen skills to help in the Kitchen. One role is full time/permanent role working 39.5 hours per week and the other is zero hours.

The role involves supporting our Chefs who are producing a range of menu items from scratch using fresh, local and seasonal ingredients. We serve hot breakfasts and lunches to order plus snacks throughout the day. Your role will be to assist, prep and learn to provide cover for Chefs.

We offer a friendly working environment with great benefits including Chef's whites, food hygiene training, a generous colleague discount and free car parking on site
 
HOSPITALITY TEAM MEMBER (39.5 HOURS)
WEBBS, CHELTENHAM
We are looking for a Hospitality Team Member to join our friendly Food and Hospitality team on a 39.5 hour permanent contract. We'd like to hear from candidates who are available to work weekdays, weekends and bank holidays.
 Varied duties include:
  • Greeting our guests, taking contact details and showing them to their seats
  • Providing friendly and efficient table service including checking in with our customers
  • Serving barista style drinks
  • Serving hot and cold food, including breakfasts, salads, cakes, sandwiches, hot menu options and afternoon teas
  • Taking payments
  • Table clearing and housekeeping to keep food hygiene standards high.
The successful candidates will take pride in providing exceptional customer service and will ideally have customer facing experience gained in a similar environment. Food hygiene knowledge and allergen awareness would be advantageous but full training will be given.

We offer a friendly working environment with great benefits including a generous colleague discount and free car parking on site.

HOW TO APPLY:

To apply for the above vacancies please find an application form here, email your CV to [email protected] or complete an application form available from Store Reception. Please submit completed applications to Webbs Garden Centres Ltd., Worcester Road, Wychbold, Droitwich Spa, Worcestershire. WR9 0DG.


We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist.