Webbs Garden Centres is proud to share our recent awards through the Great Place to Work™ scheme. These are fantastic achievements for all the teams that work at Webbs and are justified recognition of collective spirit, dedication and hard work. Promoting a healthy workplace culture through, trust, pride and camaraderie is at the heart of how we work and how we strive to delight our customers.
Webbs is an award-winning garden centre retailer with three stores and a growing ecommerce business. We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Top 25 Best UK Workplace 2021, Best UK Workplace for Women and Excellence in Wellbeing awards.
JOBS AT WEBBS
CUSTOMER SERVICE ADMINISTRATOR (PART TIME)
Our Customer Service Hub is a key part of our Wychbold Head Office team, ensuring that we consistently deliver an exceptional experience to Webbs customers.
We’re looking for a part time Customer Service Administrator to join this busy, fun and friendly team.
The successful candidate will be able to multi-task whilst delivering consistently strong customer service verbally and in writing. As well as great admin and time management skills the successful candidate will be numerate, literate and confident with IT systems. This varied role includes:
As part of a team, answering incoming calls to the garden centre, resolving queries or transferring to the right colleague.
Communicating with customers professionally by telephone, email and letter.
Supporting the retail management team with various admin tasks (including using Excel, Word and databases).
Helping to administer our Webbs ClubCard loyalty scheme by processing renewals, answering queries and sending out packs.
Organising and posting out gift vouchers following online orders.
Allocating uniform, locker keys and PPE to colleagues and keeping accurate records.
Assisting customers with booking tickets for Webbs events and resolving booking queries.
Taking customer orders by telephone, including processing card payments.
As with all Webbs colleagues, being flexible about duties to meet customer needs which may include till operation at peak times.
This is a permanent part time role, working 6 hours per week. Working hours will be Monday 9am – 3pm. Overtime will be available at peak times and to cover holidays/absences etc.
Our reward package includes a generous Webbs discount, life insurance, Company pension scheme, discretionary profit share annual bonus, career progression pathways and funded support for training. Uniform is provided and we have plenty of free on-site parking. Please note that Webbs is a no smoking company.
If you'd like to join the Webbs team then please apply with your CV by 30th July 2021.
WEBBS, WEST HAGLEY
We have a fantastic opportunity for an experienced Chef to join our hospitality team at our recently refurbished West Hagley garden centre restaurant.
The role involves producing a range of menu items from scratch using fresh, local and seasonal ingredients. We serve hot breakfasts and lunches to order plus hot snacks throughout the day. As a Chef you will ensure that food quality and presentation is high, inputting into and delivering a seasonally changing menu, using locally sourced, fresh ingredients.
You will work closely with the Restaurant Manager and a small kitchen team to ensure the smooth running of the West Hagley restaurant, whilst also working in a hands-on capacity, setting the pace and food quality standards.
The successful candidate will have a passion for good food and service combined with experience of working in a fast-paced kitchen. Technical cooking skills are essential as is food safety awareness.
This is a full time and permanent role with a good work life balance; 39.5 hours per week to include alternate weekends, with no antisocial hours or split shifts.
We offer a salary of up to £21K (potentially negotiable dependent on skills and experience) with a generous benefits package including colleague discounts, life insurance, Company pension scheme, discretionary profit share bonus scheme and free parking.
If you'd like to join the Webbs team then please apply with your CV by no later than 2nd August 2021.