Webbs Garden Centres is proud to share our recent awards through the Great Place to Work™ scheme. These are fantastic achievements for all the teams that work at Webbs and are justified recognition of collective spirit, dedication and hard work. Promoting a healthy workplace culture through, trust, pride and camaraderie is at the heart of how we work and how we strive to delight our customers. 
 

Webbs is an award-winning garden centre retailer with three stores and a growing eCommerce business. We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Top 25 Best UK Workplace 2021, Best UK Workplace for Women and Excellence in Wellbeing awards.


JOBS AT WEBBS

 
ASSISTANT STORE MANAGER
WEBBS, WEST HAGLEY

Webbs is an award-winning garden centre retailer with three stores and a growing ecommerce business. Our West Hagley store has undergone significant investment to create a boutique, premium garden centre with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. We also have a high quality Restaurant offering freshly prepared, seasonally changing menus.

We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Top 25 Best UK Workplace 2021, Best UK Workplace for Women and Excellence in Wellbeing awards.

The West Hagley team is dedicated and customer focused, with specialists who are passionate about their chosen fields.

We have a rare and exciting opportunity for an Assistant Garden Centre Manager to join the Webbs team, on a full time, permanent basis. You will be supporting the Site Operations Manager in ensuring the smooth day to day running of the West Hagley Store, including Duty Manager responsibilities.
This is a varied and challenging role with wide-ranging duties including:
  • Assist with achieving sales, service and profit margin targets and effectively running the store in the mangers absence
  • Promote high level of retail standards , ensuring signage is accurate and seasonal displays are turned round in a timely manner
  • Interviews for new candidates, liaise with HR regarding recruitment and new starters; staff reviews and development
  • Where needed, supporting the team operationally with stock management, customer service
  • Ensuring the centre is on brand, well-stocked with inspirational, shoppable displays and accurate POS
  • Administering systems accurately, including our time and attendance and EPOS systems
  • Assist with investigatory procedures by carrying out meetings, witnessing meetings and making notes;
  • Responding to escalated customer complaints by email/letter/telephone;
  • Ensure all store processes & procedures are followed and deliver follow up training if required
  • Conducting return to work interviews, ensuring all colleague are fit to work and understand their absence on the department;
  • Work to the best of your ability and in the Company’s best interests at all times and undertake any other duties, including those outside your normal remit as reasonably required by the business.
To be successful in this role you will need to demonstrate a strong track record of achieving sales and effectively managing people in a retail setting, ideally in a similar environment. A passion for horticulture would be a distinct advantage. We are looking for:
  • Collaborative team player
  • Customer focused
  • Able to learn new processes and systems quickly
  • Excellent interpersonal and relationship building skills
  • Consultative and diplomatic
  • Open to ideas and suggestions from others
  • Professionalism, positivity, patience, resilience and enthusiasm
  • Effective verbal and written communication skills
  • Accuracy and numeracy
  • IT literacy
  • Well organised and driven to meet multiple deadlines
 We provide a competitive base salary and access to our annual profit share bonus scheme, as well as life insurance, 6% Company pension contribution, generous colleague discount and private health care (after successful completion of 6 month probation). Uniform is provided and there is plenty of free on-site parking.
Please apply with your CV and covering letter by no later than 6th February 2022.
We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
 
DESPATCH TEAM LEADER 
WEBBS, WYCHBOLD
 
We are looking for a committed individual to head up the despatch & fulfilment team for our busy nursery operation. Growing over 100,000 plants a year for our garden centres and online sales, the nursery offers a wide range of plants from bedding, shrubs and perennials, all grown sustainably in peat-free composts on our main site at Wychbold.

The despatch team leader will oversee a small team of 3 to 4 at seasonal peak in the preparation of orders of plants for both our garden centres and our online customers. The work will be fast-paced, deadline driven and based in a combination of greenhouses, tunnels and outdoors. It will require some driving of our nursery tractors and trailers for which full training can be given. If you like an active outdoors role and enjoy organising teams into lean working practices, then….
 
Job Responsibilities    
The weekly preparation of orders for despatch for our three garden centres including picking of plants from beds, cleaning and labelling to agreed quality level and preparing on trollies for transport
The daily picking of online and click n collect orders from our website, including the picking of plants from beds,  cleaning and labelling to agreed quality level and daily delivery to our packing teams
The daily preparation of labels for printing using our HLS label database, training to be provided
Supervision of despatch team including daily prioritisation of tasks, rotaing, and performance guidance
Ensuring a clean, tidy and safe workspace is maintained at all times
Informing nursery manager of any resource issues or deadlines requirements
Being a flexible member of the whole nursery team and taking on other plant care duties as may be required from time to time
 
Job Requirements:
Clean driving licence and ability to handle small nursery tractors (training will be provided)
Ability to learn how to use database & basic IT
Ability to motivate and organise team on a daily basis to manage peaks of seasonal requirements & meet deadlines
Be flexible with working hours as and when seasonal peaks require
Strong positive attitude to safety in the workplace
 
 Working Hours:
Full Time, Permanent Contract, 39.5hrs
Mon – Friday 8 – 4:30pm with flex at peaks for some weekend work with time off in lieu
 
Please apply with your CV by no later than Sunday 6th February 2022.
 
We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
 
CLOTHING TEAM LEADER 
WEBBS, WYCHBOLD

We're looking for an experienced Clothing Team Leader to join our Home and Lifestyle team.
We're looking for someone to support the Home & Lifestyle Manager with organising a team, helping with rotas, admin, delegating tasks, resolving escalated customer queries and ensuring the department runs smoothly on a day to day basis. This is also a hands-on role providing excellent customer service and demonstrating strong sales skills.

You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.

You'll display our products with attention to detail and will create inspirational visual merchandising displays.
Good IT and admin skills are also important as you'll be using our systems to process customer orders and keep our stock inventory up to date.

This is a full time and permanent position, working 39.5 hours on average over a 2 week rota. This involves working 4 weekdays plus every alternate weekends.

Our reward package includes a generous Webbs discount, life insurance, Company pension scheme and discretionary profit share annual bonus. Uniform is provided and we have plenty of free on-site parking. Please note that Webbs is a no smoking company.

If you're customer focused with great organisational skills and relevant retail experience then we'd love to hear from you. Please apply asap and by no later than 31st January 2022.

We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

 

KITCHEN ASSISTANT - WEEEKENDS 
WEBBS, CHELTENHAM

We're looking for new team members with relevant kitchen skills to help in the Kitchen at weekends (with potential for hours available during the week).

This role has been created as an essential addition to our busy Restaurant team, to ensure a continuous supply of clean crockery, cutlery and kitchen equipment and to support a clean, safe food preparation environment.

Webbs is a great training ground to complement studies and to gain experience in a fast paced and interesting Kitchen environment. This role would also suit an experienced Kitchen Assistant/Chef looking for weekend hours with no split shifts or late finishes. 

The role involves supporting our Chefs who are producing a range of menu items from scratch using fresh, local and seasonal ingredients. We serve hot breakfasts and lunches to order plus snacks throughout the day. Your role will be to assist, prep and learn to provide cover for Chefs.

We’ll provide Chef's whites, a Webbs discount, food hygiene training and free parking.

If you'd like to join the Webbs team please apply with your CV as soon as possible and no later than 31st January 2022.

 
HOSPITALITY TEAM MEMBER - WEEEKENDS 
WEBBS, CHELTENHAM
 
We are looking for Hospitality Team Members to join our friendly Food and Hospitality team on a zero hours basis on the weekends. Hours will vary each week depending on business needs. We'd like to hear from candidates who are available to work on the weekends. During busy times there will be an opportunity to work within the week also.
 
Varied duties include:
Greeting our guests, taking contact details and showing them to their seats
Providing friendly and efficient table service including checking in with our customers
Serving barista style drinks
Serving hot and cold food, including breakfasts, salads, cakes, sandwiches, hot menu options and afternoon teas
Taking payments
Table clearing and housekeeping to keep food hygiene standards high.
 
The successful candidates will take pride in providing exceptional customer service and will ideally have customer facing experience gained in a similar environment. Food hygiene knowledge and allergen awareness would be advantageous but full training will be given.
 
We offer a friendly working environment with great benefits including a generous colleague discount and free car parking on site.
 
Please apply with your CV by no later than 31st January 2022. Please state your availability when applying.
 
RETAIL ADVISOR - HOME & LIFESTYLE 
WEBBS, WYCHBOLD

We're looking for an experienced Retail Advisor to join our Home and Lifestyle team. 

The successful candidate will have great customer service and sales skills. You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.

You'll display our products with attention to detail and will create inspirational visual merchandising displays.
Good IT and admin skills are also important as you'll be using our systems to process customer orders and keep our stock inventory up to date.

This is a full time and permanent position, working 39.5 hours on average over a 2 week rota. This involves working 4 weekdays plus every alternate weekends.

Our reward package includes a generous Webbs discount, life insurance, Company pension scheme and discretionary profit share annual bonus. Uniform is provided and we have plenty of free on-site parking. Please note that Webbs is a no smoking company.

If you'd like to join the Webbs team then please apply with your CV by 27th January 2022. 

We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

 
GARDEN CENTRE TEAM LEADER 
WEBBS, WYCHBOLD

We are looking for a full time and permanent Team Leader to join our Garden Plants team to support the Horticulture Manager and Assistant Manager.

We're looking for an enthusiastic, positive individual with great horticultural knowledge and strong customer service skills who can lead the team whilst also rolling up their sleeves where needed. Webbs will provide full training and career development opportunities to the right candidate.

This is a busy and hands-on role with tasks including:
  • Lead and motivate the team, sharing information to keep everyone up to date and engaged including planning and lead team briefs
  • Role model exceptional customer service and sales skills and coach others to deliver the same
  • Provide sound advice and guidance to customers to help them choose and look after plants
  • Link sales to ensure customers have everything they need to complete their projects
  • Receiving and checking in plant deliveries, including use of mobile technology to manage stock items on our EPOS/ERP system
  • Merchandising stock in line with Company guidelines - either colour blocking or inspirational displays
  • Watering, pruning and checking for pests and diseases
  • Housekeeping to ensure high standards of presentation and health and safety
  • Resolving minor customer or people issues, escalating to the Horticulture Manager and/or HR Manager as appropriate
  • After experience and training, the role may evolve to include administering the HR/payroll system, ordering stock and other management level duties
  • Oversee promotional signage and pricing
  • Help to induct and coach new team members
  • Conduct probation reviews and return to work interviews
  • Resolve customer complaints by telephone and email in line with customer service procedures.
Demonstrable horticultural knowledge is essential for this role. We're also looking for relevant customer facing experience ideally gained within a similar environment, as well as the ability to work efficiently with IT systems to manage stock accordingly.

The successful candidate will have great customer service and sales skills. You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.

You'll have a passion for horticulture ideally supported by an RHS or equivalent qualification. If you have knowledge and interest and would like to learn more then we will be happy to fund training for you to gain a formal RHS qualification under our Webbs Specialist Training Guarantee.

Good IT and admin skills are also important as you'll be using our systems to keep our stock inventory up to date.

This is a full time and permanent position, working 39.5 hours on average over a 2 week rota. This involves working 4 weekdays plus every alternate weekend (you would work 4 days one week and have one weekday plus the weekend off, then you work 6 days the following week, including both weekend days).

Our reward package includes a generous Webbs discount, life insurance, Company pension scheme and discretionary profit share annual bonus. Uniform is provided and we have plenty of free on-site parking. Please note that Webbs is a no smoking company.
If you'd like to join our fun, friendly Webbs team then please apply asap and by no later than 1st February 2022.

We reserve the right to close any vacancy from further applications when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
 
MARKETING ASSISTANT 
WEBBS, WYCHBOLD

A fantastic opportunity is being offered to join the marketing department as the Marketing Assistant at a forward-thinking, award-winning independent family business. The role will be to support the team in everyday activities with a particular focus on two areas:

Event Coordination
  • Managing the events calendar and keeping it up-to-date
  • Drawing up timelines and project plans for each event
  • Helping the Head of Brand source and manage materials and external contractors
  • Uploading events and ticketing information to the website and local ‘What’s On’ pages
  • Liaising with the operations team to ensure a smooth handover and event delivery
 
Social Media


You will be responsible for driving followers and engagement across our social channels by:
  • Helping the brand manager create exciting content – via reels/video, beautiful imagery, great copy
  • Management of paid advertising (with support from an external agency)
  • Building cross-departmental relationships (especially with the buying and food teams) to ensure messaging is timely, relevant, and driving sales where applicable
You will also be required to input creatively, producing ideas and campaigns that help to drive the business forward. Other day-to-day tasks may include updating the website, updating POS/store signage, sending out press releases, managing budgets and raising purchase orders.

Ideal candidate profile:
  • University degree, CIM or CAM
  • Excellent planning, time management, administrative and organisational skills with great attention to detail.
  • Excellent written and verbal communication skills
  • Strong creative-judgement
  • Networker - able to easily build cross-departmental and supplier relationships
  • Proactive self-starter with confidence to work independently when required
  • Social media 'fluency' - whether on own personal networks or within a business, has learnt how to make content that drives engagement and followers
  • IT literacy - training will be given but the role will use Microsoft Office, eCommerce platforms, social media tools such as Facebook Business Manager and Hootsuite, Tag Manager, Google Analytics and Photoshop
  • Some basic experience of the Adobe design suite
This is a permanent and full-time position. You will work 39.5 hours per week, usually Monday to Friday, 9.00 - 6.00, but with flexibility on either side. You will need to work outside of your normal hours from time to time, including weekends/evenings/Bank Holidays in order to meet business needs.

In return, we can offer benefits such as competitive base salary (up to £25,000 per annum depending on experience), Company pension scheme, life insurance, generous colleague discount, discretionary profit share bonus scheme, free and subsidised social and charity events, and free parking.

Please apply with your CV and a cover letter by no later than Tuesday 1st February 2022.

We reserve the right to close any vacancy when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
 
WEBSHOP TEAM MEMBER
WEBBS, WYCHBOLD

Webbs is an award-winning garden centre retailer with three stores and a growing ecommerce business. We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Top 25 Best UK Workplace 2021, Best UK Workplace for Women and Excellence in Wellbeing awards.

We're looking for a full time Webshop Team Member to help fulfil our customer orders. Your role will involve:
  • Picking ordered products from our landscapes area, shopfloor or warehouse
  • Checking carefully to ensure the right items (including component parts) and quantities are selected
  • Quality control to ensure items aren't faulty or incomplete
  • Following admin processes accurately
  • Packing items to ensure they arrive in excellent condition
  • Working with the internal Transport team and external couriers to ensure a speedy delivery
  • Working with our dedicated Webshop Customer Service Administrators to resolve any issues
  • Assisting in the warehouse when required, eg unloading containers of deliveries at peak times
You'll be working accurately and quickly as part of a friendly, busy team. You'll be able to work efficiently during seasonal peak trading times. You'll also be confident about using databases and handheld scanners following training.

This is a full time position averaging 39.5 hours per week over 4 weekdays plus alternate weekends.
Webbs offers a career pathway to help you develop your career towards a Team Leader or specialist role with increasing rewards for greater expertise or responsibility. We also offer our Webbs Specialist Training Guarantee.

Please note that due to the nature of this role lifting and carrying is involved on a regular basis. Manual handling training and equipment is provided. A current FLT counterbalance licence is preferred but not essential as training can be given.

If you're interested we'd love to hear from you as soon as possible and by no later than 25th January 2022.

 
AQUARIUMS CLEANER
WEBBS, WYCHBOLD

At Webbs we pride ourselves on high standards throughout our centres. We are looking for a hard-working individual to join the Aquatics team at our Wychbold store. Previous aquatics retail experience is preferred but not essential

Working Monday to Friday, 7.30 a.m. to 11.30 a.m.  The main focus of your role will be to ensure our Aquariums are maintained and cleaned to an extremely high standard. This will provide a happy and healthy environment for our fabulous range of fish.

In addition to tank cleaning and maintenance you may also be required to assist with merchandising within the department. You'll be self-motivated with a keen eye for detail.

All equipment and training will be provided. Please apply asap as an immediate start is available.
This is a part time and permanent contract of 20 hours per week.

Webbs benefits include a generous colleague discount from day one of employment, life insurance, pension scheme and free parking.
 
 
 

HOW TO APPLY:

To apply for the above vacancies please find an application form here, email your CV to [email protected] or complete an application form available from Store Reception. Please submit completed applications to the HR Manager, Webbs Garden Centres Ltd., Worcester Road, Wychbold, Droitwich Spa, Worcestershire. WR9 0DG.