Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high quality restaurants offer freshly prepared, seasonally changing menus.
We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Best UK Workplace 2023, Best UK Workplace for Women 2023 and Excellence in Wellbeing awards 2023.
We have a fantastic opportunity for an experienced retail Team Leader to join our Home & Lifestyle department at our Wychbold store.
Reporting to the Home and Lifestyle Manager, duties include:
· Motivating and inspiring the team to drive and increase sales.
· Leading the team to ensure that individuals possess a high level of product knowledge, and they perform in an effective and responsible manner in line with company policies and procedures.
· Manage staff rotas, working hours, absence and holiday requests.
· Assisting and advising customers about products and services across the Home and Lifestyle departments.
· Create inspirational visual merchandising to keep the displays relevant to seasons and events.
· Support ongoing store communications ensuring team members are aware of current and planned activity, new or amended procedures and newly launched products.
· Supervise stock replenishment to ensure products are displayed correctly and to the highest level.
The successful candidates must have:
· Significant experience of leading and motivating a team, monitoring performance and workforce planning
· Strong IT and administration skills are required because you'll be using our systems to process customer orders and keep our stock inventory up to date.
· Experience of training team members in the use of IT systems.
· Strong retail sales experience and great customer service skills. You will enjoy customer interactions and be able to build rapport quickly.
· Confidence in approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.
This is a permanent position, working an average 30 hours per week. The shift pattern is 5 days out of 7 which includes working weekends. Start date to be confirmed until 4th January 2026.
The role is based at our store in Wychbold and so you must live within a reasonable commuting distance.
Our reward package includes a generous benefits package including colleague discounts, life insurance, pension scheme, discretionary profit share bonus scheme and free parking.
If you'd like to join our fun, friendly Webbs team then please click apply now or send your CV to [email protected]
Job Types: Part Time, Fixed Term
Hourly rate: £12.41
